At HIRRAC, we offer subscription-based services for job seekers and employers. This Refund Policy outlines the conditions under which users may be eligible for a refund. By subscribing to our services, you agree to this policy.
All subscription payments are billed in advance and are non-refundable unless stated otherwise in this policy.
Users are responsible for managing their subscriptions, including cancellation before the next billing cycle.
Refunds may be issued under the following conditions:
Service Non-Delivery: If the service is not activated within the specified time due to an error on our part.
Technical Issues: If persistent technical issues prevent the use of our platform, and our support team cannot resolve them within a reasonable time.
Duplicate Payment: If a user is mistakenly charged multiple times for the same subscription.
Refunds will not be provided in the following cases:
If the user voluntarily cancels their subscription before its expiration.
If the user fails to use the service after subscribing.
If the user violates HIRRAC’s Terms & Conditions.
If the subscription was purchased under a promotional or discounted offer.
To request a refund:
Contact our support team at support@hirrac.com within 7 days of the issue.
Provide relevant details, including payment proof and a description of the issue.
Refund requests will be reviewed within 7-10 business days.
Approved refunds will be processed via the original payment method.
Refunds may take 5-10 business days to reflect in your account, depending on your bank or payment provider.
Users can cancel their subscription at any time from their account settings.
Cancellations take effect at the end of the current billing cycle, and no partial refunds will be provided.
HIRRAC reserves the right to update this Refund Policy at any time. Users will be notified of significant changes via email or platform notifications.
For any refund-related queries, please contact us at hello@hirrac.com
By subscribing to HIRRAC, you acknowledge that you have read, understood, and agree to this Refund Policy.
